Mohan Reddy is an accomplished Operations Manager at Tech Mahindra, bringing over 17 years of extensive experience in project management and operational excellence. In his current role, he successfully leads four high-impact projects, consistently achieving customer satisfaction (CSAT) scores that reflect his commitment to quality...
Mohan Reddy is an accomplished Operations Manager at Tech Mahindra, bringing over 17 years of extensive experience in project management and operational excellence. In his current role, he successfully leads four high-impact projects, consistently achieving customer satisfaction (CSAT) scores that reflect his commitment to quality and service delivery. Mohan’s expertise lies in his ability to develop robust performance metrics and dashboard interfaces, which enable real-time tracking of internal benchmarks and progress against strategic goals. This analytical approach not only enhances transparency but also drives informed decision-making across project teams.
Mohan is instrumental in spearheading improvement initiatives aimed at advancing operational efficiencies and increasing revenue streams. His proficiency in initial project costing and time plan estimation ensures that projects are not only delivered on time but also within budget, maximizing profitability. He adeptly manages stakeholder communications, facilitating kick-off meetings that set the tone for collaboration and success.
His skill set encompasses a wide range of competencies, including service delivery management, P&L management, and risk analysis and management. Mohan is particularly adept at implementing cost reduction strategies that align with organizational objectives while maintaining high-quality standards. His leadership in people management fosters a culture of continuous improvement and accountability, empowering team members to excel in their roles. As a strategic thinker and problem solver, Mohan Reddy continues to drive Tech Mahindra's operational success, positioning the company as a leader in the competitive technology landscape.
