Oleh Bondarenko currently serves as the Leading Engineer in the Client-Oriented Applications Support Group at Ukrsibbank BNP Paribas Group, where he plays a pivotal role in ensuring the operational integrity and availability of critical banking systems. With a robust background in IT service management and...
Oleh Bondarenko currently serves as the Leading Engineer in the Client-Oriented Applications Support Group at Ukrsibbank BNP Paribas Group, where he plays a pivotal role in ensuring the operational integrity and availability of critical banking systems. With a robust background in IT service management and a deep understanding of both Linux (Red Hat) and Windows environments, Oleh is instrumental in maintaining 24/7 system availability, which is crucial for the seamless functioning of banking operations. His expertise extends to database management systems, particularly SQL and Oracle, enabling him to efficiently handle data-related challenges and optimize system performance.
In his role, Oleh is responsible for the detection and resolution of system failures, leveraging monitoring systems such as Nagios and HP Business Service Management (BSM) to proactively identify issues before they impact service delivery. His proficiency in scripting, particularly in Bash and Windows batch files, allows him to automate routine tasks, enhancing operational efficiency and reducing downtime. Additionally, Oleh's knowledge of ITIL and ITSM frameworks ensures that he adheres to best practices in incident management and service delivery, contributing to a customer-centric approach in IT operations.
Oleh is also involved in the maintenance of technical documentation, which is essential for compliance and knowledge transfer within the organization. His experience with content control systems like WordPress and OpenCart further enriches his skill set, allowing him to support a variety of applications that enhance customer engagement. Through his dedication and technical acumen, Oleh Bondarenko continues to drive innovation and reliability within Ukrsibbank BNP Paribas Group, ensuring that the bank’s IT infrastructure remains robust and responsive to the needs of its clients.
