Sean Utley serves as the Business Development Manager at KCAS Bioanalytical & Biomarker Services, where he leverages over five years of experience in the Contract Research Organization (CRO) industry to drive growth and foster client relationships. His journey began as a lead scientist in a...
Sean Utley serves as the Business Development Manager at KCAS Bioanalytical & Biomarker Services, where he leverages over five years of experience in the Contract Research Organization (CRO) industry to drive growth and foster client relationships. His journey began as a lead scientist in a ligand binding assays laboratory, where he honed his expertise in pre-clinical and clinical GLP and non-GLP environments. This foundation in pharmacokinetics (PK), anti-drug antibody (ADA) assessments, and biomarker methods has equipped Sean with a comprehensive understanding of the intricacies involved in assay development, validation, and sample analysis across various instrumentation platforms.
In his current role, Sean is instrumental in achieving and exceeding territory sales goals by not only maintaining existing business relationships but also expanding the breadth of services offered to current clients. His proactive approach to lead generation involves identifying and establishing potential customers, actively prospecting, qualifying, and engaging with new leads, and diligently following up to ensure customer satisfaction. Sean’s expertise in customer relationship management (CRM) plays a crucial role in nurturing these connections, ensuring that clients receive tailored solutions that meet their unique needs.
Sean’s skill set extends beyond business development; his background in laboratory techniques and safety, combined with his knowledge of method development and assay development, allows him to communicate effectively with clients and internal teams alike. His commitment to excellence and customer-centric approach positions him as a valuable asset to KCAS Bioanalytical & Biomarker Services, driving innovation and growth in an ever-evolving industry.
