Maiya Marshall is a seasoned professional at Atlantic Union Bank, currently serving in the Office of the President, where she leverages over 20 years of diverse experience in financial services, corporate education, customer service, and healthcare. In her pivotal role, Maiya is responsible for managing...
Maiya Marshall is a seasoned professional at Atlantic Union Bank, currently serving in the Office of the President, where she leverages over 20 years of diverse experience in financial services, corporate education, customer service, and healthcare. In her pivotal role, Maiya is responsible for managing executive escalations and inquiries from the Executive Leadership Team, acting as a vital liaison to resolve complex, multi-departmental customer issues. Her exceptional communication skills and ability to prioritize tasks enable her to navigate intricate challenges effectively, ensuring that customer experiences are not only addressed but enhanced.
Maiya's expertise in data analysis and reporting plays a crucial role in her ability to identify trends and insights that inform strategic decision-making within the bank. She is adept at compliance and risk mitigation, ensuring that all initiatives align with regulatory standards while fostering a culture of accountability and transparency. Her commitment to customer relationship management (CRM) is evident in her proactive approach to improving customer experience, which is a cornerstone of Atlantic Union Bank’s mission.
In addition to her operational responsibilities, Maiya is passionate about training and development, believing that empowering team members through education is key to fostering a diverse and inclusive workplace. Her leadership style emphasizes collaboration and open communication, which not only enhances team dynamics but also drives innovation across departments. As a dedicated advocate for both customers and colleagues, Maiya Marshall exemplifies the values of Atlantic Union Bank, making her an invaluable asset to the organization and its stakeholders.
