Sumona Nair currently serves as Vice President in the US Consumer Retail Digital Analytics team at Citibank, where she leverages her extensive background in data analysis and strategic insights to drive impactful decision-making. In her role, Sumona focuses on enhancing the digital banking experience for...
Sumona Nair currently serves as Vice President in the US Consumer Retail Digital Analytics team at Citibank, where she leverages her extensive background in data analysis and strategic insights to drive impactful decision-making. In her role, Sumona focuses on enhancing the digital banking experience for consumers by utilizing advanced analytics to identify trends, optimize user engagement, and improve overall service delivery. Her expertise in SQL, Oracle SQL Developer, and PL/SQL enables her to extract and manipulate large datasets effectively, allowing her to derive actionable insights that inform product development and marketing strategies.
Prior to her current position, Sumona contributed significantly to the Strategy and Policy Analytics unit supporting the Mexico Consumer Business, where she honed her skills in information organization and analytics. This experience provided her with a unique perspective on cross-border consumer behavior and the intricacies of digital banking in diverse markets. Her academic foundation, with a Master's degree in Operations Research from Columbia University and a Bachelor's degree in Computer Engineering from Mumbai, equips her with a robust analytical framework and technical proficiency in programming languages such as C++ and JavaScript.
Sumona’s involvement in key projects at Citibank includes the development of predictive models that enhance customer segmentation and targeting, as well as the implementation of IBM ILOG Rules for automating decision-making processes. Her comprehensive understanding of the Software Development Life Cycle (SDLC) further supports her ability to collaborate effectively with cross-functional teams, ensuring that analytics initiatives align seamlessly with business objectives. Through her innovative approach and commitment to excellence, Sumona continues to make a significant impact in the digital banking landscape.
