Michael Muniz serves as the Senior Director of Technology Services at Seaport Entertainment Group, where he leverages over 22 years of extensive experience in information technology, including a decade focused on casino hospitality. In his current role, Michael is responsible for overseeing and managing all...
Michael Muniz serves as the Senior Director of Technology Services at Seaport Entertainment Group, where he leverages over 22 years of extensive experience in information technology, including a decade focused on casino hospitality. In his current role, Michael is responsible for overseeing and managing all facets of the organization’s technology operations, ensuring that the systems and applications are not only functional but also strategically aligned with the company’s overarching business objectives. His leadership extends to a dedicated team of technology professionals, contractors, and vendors, fostering an environment of collaboration and innovation.
Michael’s expertise encompasses a wide array of areas, including IT operations, infrastructure management, and compliance within the gaming industry. He is particularly adept at driving efficiency through strategic planning and change management, which has proven essential in adapting to the fast-paced demands of the casino and hospitality sectors. His hands-on experience with system deployment and integration allows him to implement cutting-edge technology solutions that enhance operational performance across casino operations, hotel management, and food and beverage services.
Key projects under his direction include the modernization of IT infrastructure to support mobile devices and enhance guest experiences, as well as the development of robust IT security protocols to safeguard sensitive data. Michael’s commitment to excellence and continuous improvement not only strengthens Seaport Entertainment Group’s technological framework but also positions the organization as a leader in the competitive landscape of casino hospitality. With a focus on team building and effective management, he is dedicated to cultivating a culture of innovation that drives the company forward.
