Isabel Higgins serves as the Director of Product Management Operations at Vertex Inc., where she plays a pivotal role in shaping the strategic direction and operational excellence of the company's product portfolio. With her extensive background as a Business System Analyst and Product Owner, Isabel...
Isabel Higgins serves as the Director of Product Management Operations at Vertex Inc., where she plays a pivotal role in shaping the strategic direction and operational excellence of the company's product portfolio. With her extensive background as a Business System Analyst and Product Owner, Isabel is adept at navigating the complexities of the computer software industry. Her expertise in business process optimization and Scaled Agile methodologies enables her to lead cross-functional teams effectively, ensuring that the highest quality standards are met throughout the software development life cycle (SDLC).
In her current role, Isabel is tasked with developing and executing a comprehensive strategy that aligns product management and engineering efforts with the overarching goal of delivering exceptional quality across Vertex's diverse product offerings. She is instrumental in defining and tracking Objectives and Key Results (OKRs) related to Portfolio Solution Quality, fostering a unified approach that enhances collaboration among various teams within the organization. Isabel’s analytical skills and proficiency in requirements analysis and gathering empower her to identify and address critical business needs, driving continuous improvement and innovation.
Key projects under her leadership include the implementation of robust quality assurance processes and the integration of advanced analytics to monitor product performance. By leveraging tools such as SQL and Visio, Isabel ensures that all stakeholders have access to actionable insights that inform decision-making and enhance product delivery. Her commitment to excellence and her ability to translate complex requirements into actionable strategies make her a vital asset to Vertex Inc. and a leader in the field of product management operations.
