Alaa Saif is an accomplished IT Manager at Chalhoub Group, where he plays a pivotal role in steering the organization through its digital transformation journey. With over 15 years of experience in the technology sector, Alaa combines his extensive knowledge of IT operations with a...
Alaa Saif is an accomplished IT Manager at Chalhoub Group, where he plays a pivotal role in steering the organization through its digital transformation journey. With over 15 years of experience in the technology sector, Alaa combines his extensive knowledge of IT operations with a strategic vision that enhances overall business performance. At Chalhoub Group, he is responsible for managing IT operations across three legal entities, which includes overseeing 40 retail stores, two warehouses, and three corporate offices. His leadership ensures that the IT infrastructure is not only robust but also agile enough to support the dynamic needs of the business.
Alaa's expertise in ERP implementation and adherence to ITIL best practices has been instrumental in streamlining processes and improving service delivery. He has successfully led key projects that focus on optimizing operational efficiency, such as the integration of advanced systems for inventory management and customer relationship management. His proficiency in tools like SCCM and DHCP, along with a solid understanding of hardware and virtual private networks (VPN), allows him to effectively manage complex IT environments.
In addition to his technical skills, Alaa is known for his strong leadership and interpersonal skills, which enable him to foster collaboration among cross-functional teams. His ability to communicate effectively with stakeholders at all levels ensures that IT initiatives align with business objectives, driving growth and innovation. As Chalhoub Group continues to expand its footprint in the retail sector, Alaa remains committed to leveraging technology as a key enabler of success, positioning the organization for a future defined by digital excellence.
