Matthew Reimer serves as a pivotal figure at LivePerson, where he holds the role of Global Delivery Partner Programs. In this capacity, he leverages his extensive experience in partner operations and management to scale and enhance the success of delivery programs across the organization. Matthew's...
Matthew Reimer serves as a pivotal figure at LivePerson, where he holds the role of Global Delivery Partner Programs. In this capacity, he leverages his extensive experience in partner operations and management to scale and enhance the success of delivery programs across the organization. Matthew's strategic mindset and thought leadership are instrumental in driving initiatives that ensure both internal and external clients achieve their desired outcomes. His expertise in resource planning and project management allows him to navigate the complexities of non-routine environments, making him a valuable asset in the telecommunications and professional services sectors.
At LivePerson, Matthew is responsible for overseeing the operational capabilities of delivery partners, ensuring that they are equipped to meet the high standards expected by clients. He actively participates in partner implementations and plays a crucial role in the development of playbook methodologies, which serve as essential frameworks for successful project execution. By structuring, standardizing, and improving partner operations and enablement processes, he not only enhances efficiency but also fosters a culture of continuous improvement within the organization.
Matthew's skills in account management, customer relationship management (CRM), and cloud computing further enrich his contributions to LivePerson. His ability to analyze complex situations and provide actionable insights enables him to build strong relationships with partners, ensuring alignment with business objectives. As a thought leader in the field, Matthew Reimer continues to shape the future of partner delivery programs, driving innovation and excellence in every project he undertakes.
