As the Director of Client Success & Implementations at Saphyre, Mike Patulo leverages over 15 years of extensive experience in the financial services sector to enhance client relationships and drive operational excellence. His rich background includes pivotal roles at industry giants like Morgan Stanley, Barclays,...
As the Director of Client Success & Implementations at Saphyre, Mike Patulo leverages over 15 years of extensive experience in the financial services sector to enhance client relationships and drive operational excellence. His rich background includes pivotal roles at industry giants like Morgan Stanley, Barclays, and Northern Trust, where he honed his skills in project management, operational risk, and client service. At Saphyre, Mike is at the forefront of product management and business development, ensuring that client onboarding and implementation processes are not only seamless but also tailored to meet the unique needs of each client.
Mike's expertise in process improvement and team building is instrumental in leading transformational initiatives that enhance the client experience. He employs a strategic approach to relationship management, fostering strong connections with clients while navigating the complexities of middle office operations. His deep understanding of FX CLS, clearing, and equities positions him as a trusted advisor in the industry, allowing him to anticipate client needs and deliver solutions that drive value.
Currently, Mike is spearheading key projects that focus on optimizing client success metrics and implementing innovative technologies that streamline operations. His commitment to excellence is reflected in his ability to manage cross-functional teams effectively, ensuring that every project aligns with Saphyre’s mission to provide prompt and accurate service. As he continues to shape the future of client success at Saphyre, Mike remains dedicated to empowering clients and enhancing their operational capabilities in an ever-evolving financial landscape.
