Naveen Malhotra serves as the Director of Client Services at Ideas2IT Technologies, where he plays a pivotal role in shaping the company's client engagement strategy and driving sales growth. With a keen focus on hiring, training, and coaching a high-performing inside sales team, Naveen ensures...
Naveen Malhotra serves as the Director of Client Services at Ideas2IT Technologies, where he plays a pivotal role in shaping the company's client engagement strategy and driving sales growth. With a keen focus on hiring, training, and coaching a high-performing inside sales team, Naveen ensures that his team is equipped with the skills and knowledge necessary to identify and capitalize on business opportunities. His expertise in marketing management and digital strategy allows him to design and implement effective marketing programs and campaigns that resonate with both new and existing customers, ultimately enhancing the company’s market presence.
At Ideas2IT, a leading IT consultancy specializing in Engineering, Cloud Transformation, and Data Analytics, Naveen is instrumental in managing the sales pipeline. He employs a meticulous approach to forecasting, ensuring that sales activities are tracked and reported accurately through a robust CRM tool. This data-driven methodology not only streamlines operations but also fosters a culture of accountability within the team.
Naveen’s leadership extends beyond sales; he is committed to cultivating a unique company culture that has resulted in an impressive attrition rate of less than 5%. By prioritizing employee development and satisfaction, he contributes to a work environment where consultants thrive, ultimately enhancing the quality of service delivered to clients. As Ideas2IT continues to expand its offerings and reach, Naveen’s strategic vision and hands-on approach to client services remain integral to the company’s success in the competitive IT landscape.
