Sergio Gentile currently serves as a Digital Strategist and Customer Care expert at Globe Electric Company, where he plays a pivotal role in shaping the company's online presence and enhancing customer experiences. With a strong foundation in e-commerce and digital marketing, Sergio is dedicated to...
Sergio Gentile currently serves as a Digital Strategist and Customer Care expert at Globe Electric Company, where he plays a pivotal role in shaping the company's online presence and enhancing customer experiences. With a strong foundation in e-commerce and digital marketing, Sergio is dedicated to building and coordinating an exceptional online team that drives strategic initiatives and improves operational processes. His expertise in marketing strategy and market research allows him to identify customer needs and tailor solutions that resonate with diverse audiences.
At Globe Electric, Sergio is spearheading key projects aimed at optimizing customer care workflows and implementing innovative digital solutions. His proficiency in web development and social media marketing enables him to create engaging content that not only attracts customers but also fosters long-term relationships. By leveraging data analytics and customer feedback, he continuously refines processes to enhance service delivery and ensure customer satisfaction.
Before joining Globe Electric, Sergio launched Kutoto, an iPhone application designed to connect individuals seeking assistance with those willing to help. This entrepreneurial venture honed his skills in account management and strategic planning, further solidifying his reputation as a versatile professional in the realm of internet technologies. With a passion for digital transformation and a commitment to excellence, Sergio Gentile is not only enhancing Globe Electric's customer care capabilities but also contributing to the broader evolution of the e-commerce landscape.
