Ryan Malkes is a seasoned Workforce Experience advisor and Digital HR strategist, currently serving as the Head of Gen A.I. Services for North America at Mercer | Leapgen. In this pivotal role, Ryan leverages his extensive expertise in HR transformation and employee experience design to...
Ryan Malkes is a seasoned Workforce Experience advisor and Digital HR strategist, currently serving as the Head of Gen A.I. Services for North America at Mercer | Leapgen. In this pivotal role, Ryan leverages his extensive expertise in HR transformation and employee experience design to drive innovative solutions that enhance workforce engagement and productivity. His leadership in Gen A.I. Services positions him at the forefront of integrating artificial intelligence into HR practices, enabling organizations to harness cutting-edge technology for improved talent management strategies and service delivery design.
Ryan's current projects include the development of AI-driven tools that streamline HR processes, enhance employee experiences, and facilitate change management initiatives across diverse industries. His focus on operating model design and corporate communications ensures that organizations not only adopt new technologies but also effectively communicate these changes to their workforce, fostering a culture of adaptability and continuous improvement.
With a strong background in people analytics and performance management, Ryan is adept at utilizing data-driven insights to inform strategic decisions and optimize HR functions. His skills in process improvement and project management have been instrumental in delivering successful outcomes for clients, helping them navigate the complexities of digital transformation. As a thought leader in the field, Ryan is committed to empowering organizations to create a future-ready workforce that thrives in an increasingly digital landscape. Through his work at Mercer, he continues to shape the future of work, ensuring that organizations are equipped to meet the challenges and opportunities presented by the evolving HR landscape.
