Steve Mitchell serves as the Principal Technical Instructor at NETSCOUT University, where he leverages over three decades of extensive experience in data networking and L2-7 test and monitoring tools. Since joining NETSCOUT, Steve has been instrumental in developing innovative training programs that empower both customers...
Steve Mitchell serves as the Principal Technical Instructor at NETSCOUT University, where he leverages over three decades of extensive experience in data networking and L2-7 test and monitoring tools. Since joining NETSCOUT, Steve has been instrumental in developing innovative training programs that empower both customers and internal teams to maximize the potential of NETSCOUT's cutting-edge solutions. His role encompasses a diverse range of responsibilities, from creating comprehensive training materials to delivering engaging, hands-on labs that enhance the learning experience for participants.
Steve's expertise in protocol analysis, routing, and telecommunications is evident in his ability to convey complex concepts in an accessible manner. He conducts a variety of training sessions, including paid two-day on-site courses and four-hour remote instructor-led sessions, ensuring that learners gain practical, real-world skills. Additionally, he offers complimentary training options that focus on specific features, allowing participants to deepen their understanding of NETSCOUT's products without a financial commitment.
A key aspect of Steve's role involves consulting on Professional Services, where he collaborates with tier-one North American clients to develop deployment best practices tailored to their unique environments. His proficiency in virtualization and TCP/IP, combined with his hands-on experience in deploying and supporting product labs in AWS using CloudFormation, positions him as a vital resource for organizations looking to optimize their network performance. Through his dedication to education and technical excellence, Steve Mitchell continues to shape the future of network monitoring and performance management at NETSCOUT.
