Asia Smith serves as the Enterprise Applications/ERP Manager for the City of Charlotte, where she leverages her extensive experience in government administration to drive transformative initiatives within the organization. In her current role, Asia leads a diverse array of teams, including ERP, Technical and Business...
Asia Smith serves as the Enterprise Applications/ERP Manager for the City of Charlotte, where she leverages her extensive experience in government administration to drive transformative initiatives within the organization. In her current role, Asia leads a diverse array of teams, including ERP, Technical and Business Analysts, Testing, and Training teams, ensuring the seamless implementation of critical ERP systems such as Tyler Munis, Tyler Content Manager, Prism, Propworks, and Clarity. Her expertise in business process analysis and requirements gathering has been instrumental in establishing a robust support function for the ERP Program, enabling the City to optimize its operations and enhance service delivery to its constituents.
Asia's commitment to business process improvement is evident in her strategic approach to project management and program management. She excels in requirements analysis and vendor management, ensuring that the City of Charlotte not only meets its operational needs but also aligns technology solutions with its long-term IT strategy. Her leadership in cross-functional teams fosters collaboration and innovation, driving quality assurance and adherence to the Software Development Life Cycle (SDLC) principles.
Key projects under Asia's guidance have included the successful integration of new applications that streamline workflows and enhance data accessibility across departments. Her ability to translate complex technical concepts into actionable strategies has positioned her as a vital resource within the organization. As a forward-thinking leader, Asia Smith continues to champion initiatives that not only improve efficiency but also empower the City of Charlotte to adapt to the evolving landscape of public service technology.
