Shari Nelson is a dynamic and innovative leader currently serving as the Tax Services Operations Manager at UKG (Ultimate Kronos Group), where she has been instrumental since October 2014. With a robust background in Operations, Customer Service, and Process Improvement, Shari excels in the Human...
Shari Nelson is a dynamic and innovative leader currently serving as the Tax Services Operations Manager at UKG (Ultimate Kronos Group), where she has been instrumental since October 2014. With a robust background in Operations, Customer Service, and Process Improvement, Shari excels in the Human Capital Management (HCM) and payroll tax filing sectors. Her role involves leading several high-performing teams, including Tax Research, Amendments, Tax Data Filing, and Customer Support, ensuring that operational practices align with industry standards and client expectations.
Under Shari's leadership, her teams have consistently achieved and surpassed staffing metrics, demonstrating her ability to drive performance and enhance service delivery. She is adept at project management and implementation management, overseeing complex initiatives that streamline tax services and improve overall efficiency. Shari's expertise in Sarbanes-Oxley compliance and information security further underscores her commitment to maintaining the highest standards of operational integrity and client trust.
Shari is also passionate about employee development, leveraging her skills in talent acquisition and workforce management to cultivate a culture of continuous improvement and professional growth. Her exceptional communication skills enable her to present complex information clearly and effectively, fostering collaboration across departments and enhancing client relationships. As a self-driven professional, Shari remains at the forefront of industry trends, ensuring that UKG remains a leader in the HCM and payroll tax filing landscape. Through her strategic vision and operational acumen, Shari Nelson continues to make a significant impact at UKG, driving innovation and excellence in tax services.
