Heidi Cowell serves as the Solutions Owner and Subject Matter Expert for MHS GENESIS at Seneca Global Services, LLC, where she leverages her extensive background in healthcare to drive transformative initiatives within the Department of Defense and Veterans Administration. With nearly 30 years of experience...
Heidi Cowell serves as the Solutions Owner and Subject Matter Expert for MHS GENESIS at Seneca Global Services, LLC, where she leverages her extensive background in healthcare to drive transformative initiatives within the Department of Defense and Veterans Administration. With nearly 30 years of experience as a registered nurse, Heidi's multifaceted expertise spans direct patient care, healthcare management, and strategic oversight in both the Payor and Provider sectors. Her unique perspective is further enriched by her tenure within the Department of Defense, Veterans Administration, and the Coast Guard, allowing her to navigate complex healthcare environments with ease.
In her current role, Heidi is instrumental in facilitating advanced Peer-to-Peer engagement between DoD Solution Owners and VA Solution Experts. She plays a pivotal role in the review, endorsement, and validation of changes to the MHS GENESIS electronic health record system, ensuring that the needs of the Coast Guard are met while aligning with Defense Health Agency standards. Her proficiency in technical directives and policies, combined with her skills in command-level briefing development, positions her as a key player in promoting effective communication and collaboration across various healthcare stakeholders.
Heidi's commitment to combating fraud, waste, and abuse within healthcare systems underscores her dedication to process improvement and population health. Her adeptness in change management and vendor management further enhances her ability to implement innovative solutions that drive efficiency and improve patient outcomes. With a strong foundation in QlikView and training methodologies, Heidi Cowell continues to be a vital asset in the evolution of healthcare delivery, ensuring that the MHS GENESIS system not only meets regulatory requirements but also enhances the overall quality of care for service members and veterans alike.
