Gabriela Romanelli is a dynamic Product Owner at Cheesecake Labs, where she leverages her robust background in digital product management and customer experience to drive innovative solutions in the finance and digital payment sector. With a postgraduate degree in Customer Experience Management, Gabriela has honed...
Gabriela Romanelli is a dynamic Product Owner at Cheesecake Labs, where she leverages her robust background in digital product management and customer experience to drive innovative solutions in the finance and digital payment sector. With a postgraduate degree in Customer Experience Management, Gabriela has honed her skills over two years, focusing on creating seamless user experiences that align with business objectives. Her role involves collaborating closely with external stakeholders and a diverse cross-functional team, ensuring that every product feature is meticulously crafted to meet user needs.
At Cheesecake Labs, Gabriela is currently spearheading key projects that emphasize the importance of the Voice of the Customer in product development. She excels in defining acceptance criteria and crafting user stories that resonate with end-users, while also managing the product backlog to prioritize features that deliver maximum value. Her analytical skills and problem-solving abilities enable her to make swift, informed decisions that align with the client's business strategy, ensuring that the final product not only meets but exceeds user expectations.
Gabriela's commitment to fostering strong interpersonal relationships and her expertise in customer success are pivotal in her role. She actively engages with team members and stakeholders to create a collaborative environment that encourages innovation and creativity. By focusing on customer feedback and insights, Gabriela ensures that the products developed at Cheesecake Labs are not only functional but also delightful to use, ultimately driving customer satisfaction and loyalty. Her passion for product management and dedication to enhancing user experiences make her an invaluable asset to the team and the broader industry.
