As Vice President of National Accounts at Armstrong Relocation, John Silvernail plays a pivotal role in shaping the relocation experience for organizations and their employees. With a keen focus on delivering tailored relocation solutions, John oversees a comprehensive suite of services that includes household goods...
As Vice President of National Accounts at Armstrong Relocation, John Silvernail plays a pivotal role in shaping the relocation experience for organizations and their employees. With a keen focus on delivering tailored relocation solutions, John oversees a comprehensive suite of services that includes household goods moving, home sale and purchase assistance, mortgage facilitation, temporary housing arrangements, and expense management. His expertise lies in customizing these options to align with the unique needs of each employee and the specific relocation policies of their organizations, ensuring a seamless transition.
John's approach is characterized by his commitment to effective communication and collaboration. He works closely with both corporate accounts and transferees, guiding them through every stage of the relocation process. This hands-on involvement not only enhances customer satisfaction but also fosters long-term relationships built on trust and reliability. His extensive background in marketing management, contract negotiation, and international relocations equips him with the skills necessary to navigate complex scenarios and deliver superior service.
In addition to his operational responsibilities, John is also dedicated to training and development within his team, ensuring that all personnel are equipped with the knowledge and skills needed to excel in the fast-paced relocation industry. His ability to manage personnel effectively while maintaining a customer-centric focus has positioned him as a leader in the field. Through his strategic oversight and commitment to excellence, John Silvernail continues to elevate the standards of relocation services at Armstrong Relocation, making a significant impact on the lives of employees and the organizations they represent.
