Chris Lorino is a distinguished Senior Vice President of Operations at First Hospitality, where he leverages over 25 years of extensive experience in both branded and independent hotels and resorts to drive operational excellence. In his current role, Chris oversees the operations and food &...
Chris Lorino is a distinguished Senior Vice President of Operations at First Hospitality, where he leverages over 25 years of extensive experience in both branded and independent hotels and resorts to drive operational excellence. In his current role, Chris oversees the operations and food & beverage services of more than 70 properties across the United States, demonstrating a profound understanding of the hospitality industry and a commitment to delivering exceptional guest experiences. His leadership is characterized by a strategic approach to operational planning and business strategy, ensuring that each hotel not only meets but exceeds performance benchmarks.
Under Chris's guidance, his team has achieved remarkable milestones, including earning the prestigious 2023 President's Award for outstanding corporate leadership. This accolade reflects his ability to inspire and engage his team, as evidenced by achieving a remarkable 100% team engagement and satisfaction score on the Great Places to Work survey. Chris's direct reports include six Vice Presidents, each of whom benefits from his mentorship and innovative approach to talent management.
Key projects led by Chris include the implementation of cutting-edge operational efficiencies and the enhancement of food and beverage offerings, which have significantly boosted both guest satisfaction and revenue. His expertise in financial analysis and project management allows him to identify growth opportunities and streamline operations, ensuring that First Hospitality remains at the forefront of the competitive hospitality landscape. Chris Lorino's unwavering dedication to excellence and his strategic vision continue to shape the future of hotel operations, making him a pivotal figure in the industry.
