As the Sr. Director of Supply Chain Services at Genpact, Brad Toole leverages over two decades of senior operations leadership to drive transformative initiatives across the globe. His role centers on the strategic growth of the Supply Chain Center of Excellence, with a keen focus...
As the Sr. Director of Supply Chain Services at Genpact, Brad Toole leverages over two decades of senior operations leadership to drive transformative initiatives across the globe. His role centers on the strategic growth of the Supply Chain Center of Excellence, with a keen focus on enhancing delivery capabilities in key regions including India, Europe, and the Americas. Brad's expertise in customer experience design and global operations management is pivotal in expanding the company’s Business Process Outsourcing (BPO) services, particularly within the high-tech, semiconductor, and consumer goods sectors.
Under his leadership, Genpact has successfully implemented process improvement methodologies, including Six Sigma, to optimize supply chain operations and enhance efficiency. Brad’s strong background in procurement and spend analysis allows him to identify opportunities for cost savings and operational excellence, ensuring that clients receive unparalleled service and value. His proficiency in SAP products and contract management further strengthens Genpact’s offerings, enabling seamless integration and management of supply chain processes.
Brad’s commitment to transformational change is evident in his ability to foster collaboration across teams and drive innovation in digital and cloud management solutions. By focusing on both existing accounts and new logo targets, he plays a crucial role in positioning Genpact as a leader in supply chain services. His MBA in operations and finance from Golden Gate University, combined with his APICS certification in production and inventory management, equips him with a robust foundation to navigate the complexities of today’s supply chain landscape. Through his strategic vision and operational acumen, Brad Toole continues to shape the future of supply chain excellence at Genpact.
