Lisa Gerbasi is a seasoned Program Director at UnitedHealth Group, where she plays a pivotal role in the UnitedHealthcare Information Services Program Delivery Group. With over 30 years of experience in the healthcare technology sector, Lisa has honed her expertise in aligning technology solutions with...
Lisa Gerbasi is a seasoned Program Director at UnitedHealth Group, where she plays a pivotal role in the UnitedHealthcare Information Services Program Delivery Group. With over 30 years of experience in the healthcare technology sector, Lisa has honed her expertise in aligning technology solutions with strategic business objectives, ensuring that the organization remains at the forefront of innovation in managed care. Her accreditation as a Project Management Professional (PMP) from the Project Management Institute underscores her commitment to excellence in project management and her ability to lead complex enterprise programs.
In her current role, Lisa directs a talented team of Program and Project Managers, focusing on the definition, management, and implementation of large-scale initiatives that drive operational efficiency and enhance customer experiences. She is instrumental in fostering cross-functional collaboration, leveraging her skills in enterprise architecture and process improvement to streamline workflows and optimize resource allocation. Her technical vision and strategic insight enable her to navigate the complexities of the healthcare landscape, ensuring that UnitedHealth Group's technology investments deliver measurable value.
Key projects under Lisa's leadership include the integration of advanced Customer Relationship Management (CRM) systems and the enhancement of Partner Relationship Management frameworks, which have significantly improved stakeholder engagement and satisfaction. Lisa's commitment to solution delivery and her proactive approach to management have positioned her as a trusted leader within the organization, driving continuous improvement and innovation in healthcare technology. Her ability to bridge the gap between IT and business strategy makes her an invaluable asset to UnitedHealth Group and the broader healthcare industry.
