Kay Swalm is a dynamic co-owner of ACE Overhead Door & Gate, where she plays a pivotal role in driving the company’s operational success and fostering a culture of empowerment for women in the workplace. With a strong commitment to leadership development, Kay actively advocates...
Kay Swalm is a dynamic co-owner of ACE Overhead Door & Gate, where she plays a pivotal role in driving the company’s operational success and fostering a culture of empowerment for women in the workplace. With a strong commitment to leadership development, Kay actively advocates for women to embrace their potential and step into leadership roles within the industry. Her current responsibilities include managing customer relations by scheduling appointments and processing payments, ensuring a seamless experience for clients while maintaining a high standard of phone etiquette.
In addition to her customer service duties, Kay oversees accounts payable and invoicing, utilizing her expertise in accounting and QuickBooks to maintain accurate financial records. Her proficiency in payment card processing and account reconciliation ensures that the company’s financial transactions are handled efficiently and transparently. Kay also takes charge of vendor management, ordering supplies, and ensuring timely payments, which is crucial for maintaining smooth operations.
A key project that highlights Kay's innovative spirit is her management of the company’s online presence. By updating the ACE Overhead Door & Gate website and Facebook page, she enhances customer engagement and promotes the brand effectively. Her skills in Microsoft Office and sales management contribute to developing marketing strategies that resonate with the target audience. Through her multifaceted role, Kay Swalm not only drives the success of ACE Overhead Door & Gate but also inspires a new generation of women leaders in the industry, proving that with determination and support, they can achieve remarkable heights.
