Jose Velez-Rubio serves as the Vice President of Regional Network at Envoy Air, where he plays a pivotal role in driving operational excellence and strategic growth within the DFW Hub. With a keen focus on service operation and performance improvement, Jose has successfully led the...
Jose Velez-Rubio serves as the Vice President of Regional Network at Envoy Air, where he plays a pivotal role in driving operational excellence and strategic growth within the DFW Hub. With a keen focus on service operation and performance improvement, Jose has successfully led the expansion of Terminal E, overseeing the opening of 15 new gates and the addition of 108 flights. This ambitious project, executed in close collaboration with American Airlines Corporate Real Estate, has significantly enhanced the operational capacity of the American Airlines Group (AAG), resulting in a remarkable increase in total enplanements.
Jose's expertise in organizational leadership and customer experience has been instrumental in not only meeting but exceeding the expectations of both employees and passengers. His ability to anticipate operational moves ensures that the team remains agile and responsive to the dynamic challenges of the aviation industry. By fostering a culture of mentorship and empowerment, he motivates his team to excel while adhering to established company standards and regulatory compliance.
In addition to his operational responsibilities, Jose is adept at navigating governmental affairs, ensuring that Envoy Air remains compliant with industry regulations while advocating for policies that benefit the organization and its stakeholders. His strategic vision and commitment to customer service have positioned Envoy Air as a leader in the regional airline sector, making significant contributions to the overall success of the American Airlines Group. Through his leadership, Jose continues to strengthen the DFW Hub, ensuring it remains a vital component of the airline's network and a preferred choice for travelers.
