Yuhang Huang is a dynamic Engineering Manager at Amazon, where he plays a pivotal role in shaping the retention experience for millions of Amazon subscribers. Leading the Prime Video Subscription Management team, which comprises over ten skilled Software Development Engineers (SDEs), Yuhang is the tech...
Yuhang Huang is a dynamic Engineering Manager at Amazon, where he plays a pivotal role in shaping the retention experience for millions of Amazon subscribers. Leading the Prime Video Subscription Management team, which comprises over ten skilled Software Development Engineers (SDEs), Yuhang is the tech owner responsible for optimizing the subscription management and cancellation processes on a global scale. His leadership not only focuses on enhancing user experience but also on driving innovation within the team to ensure seamless interactions for subscribers.
Yuhang's expertise spans a diverse array of technologies, including Amazon Web Services (AWS), React.js, and Python, which he leverages to build robust and scalable solutions. His proficiency in JavaScript and HTML enables the development of intuitive user interfaces, while his experience with MongoDB and Scala supports efficient data management and processing. With a solid foundation in C++ and UNIX, Yuhang is adept at tackling complex engineering challenges, ensuring that the subscription management system is both reliable and efficient.
Under Yuhang's guidance, the team has embarked on several key projects aimed at enhancing customer retention and satisfaction. By implementing data-driven strategies and utilizing advanced analytics, they have successfully reduced churn rates and improved overall user engagement. Yuhang's commitment to fostering a high-performing engineering culture encourages collaboration and continuous learning, empowering his team to push the boundaries of what is possible in subscription management. His vision and technical acumen position him as a leader in the field, driving Amazon's mission to provide unparalleled service to its subscribers.
