Jacqueline Daoud is a dedicated Senior Customer Success Manager at LinkedIn, where she leverages her extensive background in psychology to foster meaningful connections and drive customer satisfaction. With a Master’s degree in Psychology, Jacqueline brings a unique blend of empathy and analytical thinking to her...
Jacqueline Daoud is a dedicated Senior Customer Success Manager at LinkedIn, where she leverages her extensive background in psychology to foster meaningful connections and drive customer satisfaction. With a Master’s degree in Psychology, Jacqueline brings a unique blend of empathy and analytical thinking to her role, allowing her to understand and address the nuanced needs of her clients effectively. Currently enrolled in the EmergIn Leadership Program, she is committed to enhancing her leadership skills and strategic thinking, positioning herself as a key player in the dynamic landscape of LinkedIn Talent Solutions.
In her role, Jacqueline serves as the primary post-sales contact for Enterprise Accounts, ensuring seamless customer adoption of LinkedIn’s innovative products. Her comprehensive understanding of the industry landscape enables her to engage customers effectively, guiding them through the intricacies of LinkedIn’s offerings. Jacqueline is instrumental in managing key projects that focus on optimizing customer experiences, driving user engagement, and facilitating employee training initiatives. Her expertise in clinical psychology complements her professional skill set, enhancing her ability to conduct active listening and problem-solving sessions that address customer concerns and foster long-term partnerships.
Jacqueline’s proficiency in Microsoft Office and Excel further supports her data-driven approach to customer success, allowing her to analyze trends and develop strategies that enhance client satisfaction and retention. With a passion for event planning and a strong foundation in higher education, she is adept at creating impactful training programs that empower users to maximize their use of LinkedIn’s tools. Through her commitment to excellence and her strategic mindset, Jacqueline continues to make significant contributions to the success of her clients and the broader LinkedIn community.
