Jeffrey Smith serves as a Principal Business Analyst at UGI Corporation, where he plays a pivotal role in driving strategic initiatives and enhancing operational efficiencies across various business units. With a robust background in Financial Services, Telecommunications, and Insurance, Jeffrey leverages his extensive expertise in...
Jeffrey Smith serves as a Principal Business Analyst at UGI Corporation, where he plays a pivotal role in driving strategic initiatives and enhancing operational efficiencies across various business units. With a robust background in Financial Services, Telecommunications, and Insurance, Jeffrey leverages his extensive expertise in business process rationalization and project management to deliver impactful solutions that align with organizational goals. His current focus within the IT Project Management Office involves leading critical projects related to cybersecurity and production support, ensuring that UGI Corporation remains resilient in an ever-evolving digital landscape.
In his role, Jeffrey excels in stakeholder management and consensus building, skills that are essential for navigating the complexities of cross-functional teams. He actively collaborates with the ServiceNow team, contributing both as a Business Analyst and Project Manager to implement new features that enhance service delivery and operational capabilities. His proficiency in data analysis and integration, coupled with a solid command of tools such as SQL and Visio, enables him to extract actionable insights that drive decision-making processes.
Jeffrey's commitment to continuous improvement is evident in his approach to project management, where he emphasizes agile methodologies and best practices to streamline workflows and optimize resource allocation. As he seeks new opportunities for career growth, his diverse skill set and industry experience position him as a valuable asset in any organization looking to innovate and improve its business architecture.
