As the Director of Housekeeping at YMCA of Metropolitan Los Angeles, Susan Vera plays a pivotal role in ensuring that Camp Whittle operates at the highest standards of hospitality and cleanliness. With a keen eye for detail and a commitment to excellence, Susan coordinates all...
As the Director of Housekeeping at YMCA of Metropolitan Los Angeles, Susan Vera plays a pivotal role in ensuring that Camp Whittle operates at the highest standards of hospitality and cleanliness. With a keen eye for detail and a commitment to excellence, Susan coordinates all housekeeping operations, overseeing the procurement of essential supplies such as cleaning materials, toiletries, and coffee provisions for the lodges. Her expertise in operational planning allows her to effectively manage inventory and ensure that the camp is always well-stocked and prepared for guests.
Susan's role extends beyond mere coordination; she actively engages in problem-solving and troubleshooting to address any challenges that arise in the day-to-day operations. Whether it’s sending vacuums for repair or managing the logistics of cleaning schedules, her proactive approach ensures that the camp maintains a welcoming and comfortable environment for all visitors. Her proficiency in Microsoft Word and Excel aids in the administrative aspects of her position, allowing her to streamline processes and enhance efficiency.
In addition to her operational responsibilities, Susan is also focused on strategic initiatives that align with her passion for property investment and renovation. By leveraging her insights into undervalued properties, she seeks to identify opportunities for improvement and enhancement within the camp facilities. This dual focus on hospitality and property management positions Susan as a valuable asset to the YMCA, as she not only elevates the guest experience but also contributes to the long-term sustainability and profitability of the organization. As she continues to seek cash buyers and investment partners for her projects, Susan remains dedicated to fostering a culture of excellence and innovation within the YMCA community.
