Yasmin Moench serves as the Director of Resident & Transportation Services at Discovery Senior Living, where she leverages over a decade of experience in senior living, construction, and IT to enhance the quality of life for residents. In her current role, Yasmin has spearheaded several...
Yasmin Moench serves as the Director of Resident & Transportation Services at Discovery Senior Living, where she leverages over a decade of experience in senior living, construction, and IT to enhance the quality of life for residents. In her current role, Yasmin has spearheaded several key initiatives, including the production of the community’s first marketing video featuring residents, which not only showcases the vibrant community but also fosters a sense of belonging among residents. This innovative project highlights her expertise in communication and public speaking, essential skills that she utilizes to effectively engage with both residents and staff.
Yasmin is also responsible for establishing standard operating procedures that streamline transportation services, ensuring that residents have reliable access to essential appointments and activities. Her meticulous management of transportation schedules and billing processes reflects her strong organizational skills and commitment to operational excellence. By replacing underperforming transportation providers and enforcing contract standards, she has significantly improved service quality while managing costs effectively.
In addition to her operational responsibilities, Yasmin plays a critical role in human resources by overseeing the hiring and onboarding of new team members. She is dedicated to employee learning and development, training her team to uphold the highest standards of care and service. Her focus on compliance and documentation ensures that all operations meet regulatory requirements, further solidifying the community's reputation for excellence. With a passion for enhancing resident experiences and a commitment to continuous growth, Yasmin Moench exemplifies leadership in the senior living industry, making a lasting impact on the lives of those she serves.
