Mitchell Doty currently serves as the Interim Manager at Chick-fil-A's Corporate Support Center, where he plays a pivotal role in upholding the brand's commitment to excellence in food safety and quality. With over seven years of leadership experience within the organization, Mitchell has consistently focused...
Mitchell Doty currently serves as the Interim Manager at Chick-fil-A's Corporate Support Center, where he plays a pivotal role in upholding the brand's commitment to excellence in food safety and quality. With over seven years of leadership experience within the organization, Mitchell has consistently focused on continuous improvement—not only for himself but also for his team and the broader Chick-fil-A community. His approach centers around the "Create Raving Fans" strategy, which emphasizes delivering exceptional customer service and fostering a culture of engagement and satisfaction among guests.
In his current role, Mitchell is tasked with assessing and analyzing the current state of restaurant operations, focusing on critical areas such as people development, quality assurance, customer service, sales growth, and financial performance. He is adept at developing strategic 30/60/90-day business plans that align with Chick-fil-A's overarching goals, ensuring that each initiative is tailored to enhance operational efficiency and drive brand loyalty. His expertise in operations management and food and beverage operations allows him to implement best practices that not only protect the Chick-fil-A brand but also elevate the dining experience for customers.
Mitchell's skills in leadership, employee development, and customer service are complemented by his proficiency in tools like Google Drive and Microsoft Office, which he utilizes to streamline processes and enhance communication within his team. His commitment to fostering a culture of growth and excellence is evident in his daily interactions, as he inspires those around him to strive for their best, embodying the belief that each day presents an opportunity for development and success.
