Maryam Ibarra is a seasoned IT expert with over 13 years of experience in crafting innovative in-house solutions that have transformed industries such as healthcare, marketing, manufacturing, logistics, and telecom. As a Senior Product Owner at eSimplicity, she plays a pivotal role in leading the...
Maryam Ibarra is a seasoned IT expert with over 13 years of experience in crafting innovative in-house solutions that have transformed industries such as healthcare, marketing, manufacturing, logistics, and telecom. As a Senior Product Owner at eSimplicity, she plays a pivotal role in leading the Portal development team, where she is responsible for establishing a robust user interface system that enhances user experience and engagement. Her expertise in product lifecycle management and backlog management enables her to effectively prioritize features that align with both business objectives and user needs.
In her current role, Maryam is instrumental in driving the creation of new Standard Operating Procedures (SOPs) for the User Services team, identifying areas for improvement, and managing content creation. Her collaborative approach ensures that she regularly engages with CMS stakeholders and leadership, fostering a culture of open communication and continuous improvement. By orchestrating Agile adoption within her team, she has successfully streamlined processes, allowing for quicker iterations and enhanced responsiveness to market demands.
Maryam's proficiency in tools such as Jira Align and Azure DevOps, combined with her strong stakeholder management skills, positions her as a key player in the organization. She adeptly coordinates Tier 1-3 Help Desk activities, ensuring that user inquiries are addressed promptly and effectively. With a keen eye for detail and a commitment to excellence, Maryam Ibarra continues to elevate eSimplicity's offerings, driving innovation and delivering value across various sectors. Her ability to bridge the gap between technology and business makes her an invaluable asset to the team and a leader in the IT landscape.
