Michael Kirkus serves as the Director of Operations at Benebone, where he leverages his extensive background in supply chain management to enhance the company's operational efficiency and customer satisfaction. With a robust expertise in demand planning, supply planning, and inventory management, Michael is instrumental in...
Michael Kirkus serves as the Director of Operations at Benebone, where he leverages his extensive background in supply chain management to enhance the company's operational efficiency and customer satisfaction. With a robust expertise in demand planning, supply planning, and inventory management, Michael is instrumental in overseeing the supply and forecasting activities for the USA market. His role involves not only managing the purchasing of products, ingredients, and marketing materials but also maintaining critical costing and customer price sheets that ensure competitive pricing and profitability.
At Benebone, Michael is currently spearheading several key operational projects aimed at optimizing the customer setup process and streamlining product delivery. His commitment to data-driven decision-making is evident in his use of advanced tools such as SAP ERP, Microsoft Excel, and Tableau to build and improve company reporting systems. By fostering cross-functional partnerships, he has successfully driven lower costs while enhancing service levels, thereby contributing to the overall growth and sustainability of the business.
As an empowering and supportive leader, Michael places a strong emphasis on team engagement and the development of future leaders within the organization. His authentic leadership style encourages collaboration and innovation, making him a pivotal figure in shaping the operational landscape at Benebone. With a keen focus on resolving product and shipment-related queries, he ensures that customer service remains a top priority, reinforcing Benebone’s commitment to delivering high-quality products to pet owners everywhere.