Kent Hayes is a seasoned professional in the mortgage banking industry, currently serving as the Mortgage Branch Manager and Assistant Vice President at U.S. Bank. With over 30 years of experience in lending, Kent has developed a profound understanding of the intricacies of mortgage financing,...
Kent Hayes is a seasoned professional in the mortgage banking industry, currently serving as the Mortgage Branch Manager and Assistant Vice President at U.S. Bank. With over 30 years of experience in lending, Kent has developed a profound understanding of the intricacies of mortgage financing, credit risk management, and real estate financing. His extensive background has equipped him with the skills necessary to build and lead high-performing operations and sales teams, a hallmark of his career.
At U.S. Bank, Kent is focused on establishing a new team of Loan Officers to meet the growing demand for mortgage services across the Kansas City metro area, which boasts 55 U.S. Bank locations. His leadership philosophy centers on leading by example, fostering a collaborative environment where team members are empowered to excel. Kent’s commitment to excellence is evident in his approach to training and mentoring, ensuring that each Loan Officer is not only well-versed in government loans and small business lending but also equipped to provide exceptional customer service.
Kent’s expertise in certified mortgage planning allows him to guide clients through the complexities of home financing, ensuring they make informed decisions that align with their financial goals. As he builds this new team, Kent is dedicated to creating a culture of success that prioritizes customer satisfaction and community engagement. His strategic vision and hands-on leadership style position him as a key player in U.S. Bank’s mission to provide top-tier financial services in the mortgage sector.
