Cindy Volkmann serves as the Vice President of Account Management at Cornerstone OnDemand, where she plays a pivotal role in driving customer success and fostering long-term relationships within the SaaS landscape, particularly in Learning, Human Capital Management (HCM), Payroll, and Applicant Tracking Systems (ATS). With...
Cindy Volkmann serves as the Vice President of Account Management at Cornerstone OnDemand, where she plays a pivotal role in driving customer success and fostering long-term relationships within the SaaS landscape, particularly in Learning, Human Capital Management (HCM), Payroll, and Applicant Tracking Systems (ATS). With a proven track record of achieving double-digit year-over-year growth, Cindy leads a high-performing team that is committed to not only meeting but exceeding customer business objectives. Her expertise in consultative selling and value propositions enables her to identify and address client needs effectively, ensuring that solutions are tailored to maximize impact.
Cindy's leadership is characterized by her ability to cultivate a culture of excellence and accountability among her team members. She emphasizes the importance of continuous development, equipping her team with the skills necessary to navigate complex sales cycles and enhance customer retention. Her strategic approach to conflict resolution and vendor management has been instrumental in maintaining strong partnerships and driving customer satisfaction.
Currently, Cindy is spearheading several key projects aimed at enhancing the customer experience and optimizing software implementation processes. By leveraging her deep understanding of HRIS and requirements analysis, she is able to streamline operations and deliver measurable results for clients. As a thought leader in the industry, Cindy is dedicated to advancing the conversation around customer success in the SaaS sector, making her an invaluable asset to Cornerstone OnDemand and its diverse clientele.
