Eric Mclester is an accomplished General Manager at Oneida Retail Enterprise, where he oversees the operations of 11 retail outlets, bringing a wealth of experience from the casino industry to his current role. With a strong foundation in Casino Operations, Eric excels in various domains,...
Eric Mclester is an accomplished General Manager at Oneida Retail Enterprise, where he oversees the operations of 11 retail outlets, bringing a wealth of experience from the casino industry to his current role. With a strong foundation in Casino Operations, Eric excels in various domains, including Food & Beverage management, Hospitality Management, and Gaming Operations Management. His comprehensive expertise allows him to implement strategic initiatives that enhance customer service and operational efficiency across all retail locations.
At Oneida Retail Enterprise, Eric is currently spearheading key projects aimed at optimizing retail performance and elevating the customer experience. His leadership is instrumental in developing innovative marketing strategies that resonate with diverse customer segments while driving sales growth. Eric's background in hotel management further enriches his approach, as he integrates hospitality principles into the retail environment, ensuring that every customer interaction is memorable and engaging.
With a Master’s degree in Business Administration and Management from Silver Lake College, Eric combines academic knowledge with practical experience, making him a strong sales professional in the competitive landscape of tribal gaming and retail. His skills in executive management, operations management, and project management enable him to navigate complex challenges and lead his team toward achieving operational excellence. As he continues to drive the vision of Oneida Retail Enterprise, Eric Mclester remains committed to fostering a culture of innovation and customer-centricity, positioning the organization for sustained success in the retail sector.