Asher Wilkinson serves as a Field Technician at Nashville International Airport (BNA), where he leverages over a decade of IT experience to enhance operational efficiency and ensure seamless technology integration in a dynamic airport environment. In his current role, Asher is instrumental in troubleshooting third-party...
Asher Wilkinson serves as a Field Technician at Nashville International Airport (BNA), where he leverages over a decade of IT experience to enhance operational efficiency and ensure seamless technology integration in a dynamic airport environment. In his current role, Asher is instrumental in troubleshooting third-party interfaces for client-hosted virtual machine access, a critical function that supports the airport's diverse range of IT services. His expertise in Windows System Administration and Active Directory end-user account management enables him to maintain high standards of security and accessibility for all airport personnel.
Asher is also responsible for the upkeep of common-use computers, printers, scanners, and other peripherals, ensuring that these essential tools are always operational for staff and travelers alike. His proactive approach to preventive maintenance and printer stock management across all common-use locations minimizes downtime and enhances user satisfaction. By effectively managing resources and implementing best practices in document production and account management, Asher plays a key role in optimizing the airport's IT infrastructure.
His strong leadership skills and commitment to customer service have made him a reliable point of contact for colleagues seeking technical support. Asher's ability to provide desk-side and remote support, coupled with his knowledge of Office 365 and replication computing, positions him as a vital asset to the airport's IT team. With a focus on continuous improvement and innovation, Asher Wilkinson is dedicated to ensuring that Nashville International Airport remains at the forefront of technology in the aviation industry.