Leonard Tocco currently serves as the Supervisor of Infrastructure at Ameren, where he plays a pivotal role in overseeing the implementation and adherence to ITIL (Information Technology Infrastructure Library) processes across the organization. With a strategic mindset and a wealth of experience in enterprise-wide IT...
Leonard Tocco currently serves as the Supervisor of Infrastructure at Ameren, where he plays a pivotal role in overseeing the implementation and adherence to ITIL (Information Technology Infrastructure Library) processes across the organization. With a strategic mindset and a wealth of experience in enterprise-wide IT projects, Leonard excels in fostering a culture of continuous improvement and operational excellence. His leadership is characterized by a strong emphasis on team building and cross-functional collaboration, enabling him to motivate diverse groups to achieve high-performance standards.
At Ameren, Leonard is actively involved in several key projects aimed at enhancing infrastructure reliability and optimizing service delivery. His expertise in vendor management and enterprise software solutions allows him to effectively negotiate and collaborate with external partners, ensuring that Ameren’s IT infrastructure is both robust and responsive to the evolving needs of its customers. By leveraging his analytical skills, Leonard identifies opportunities for process improvements that not only enhance customer satisfaction but also streamline inventory management and performance management initiatives.
Leonard’s commitment to developing talent within his team is evident in his mentorship approach, where he focuses on empowering individuals to reach their full potential. This dedication to professional growth, combined with his strategic vision, positions Leonard as a vital asset to Ameren's IT leadership. As he continues to drive the organization towards greater efficiency and innovation, Leonard remains focused on aligning tactical operations with the overarching goals of the company, ensuring that Ameren remains at the forefront of the energy sector.