Sharon Mattingly serves as the Senior Vice President at Crum & Forster Accident & Health, where she plays a pivotal role in steering the operational units of the division. With over 25 years of experience in the insurance industry, Sharon brings a wealth of knowledge...
Sharon Mattingly serves as the Senior Vice President at Crum & Forster Accident & Health, where she plays a pivotal role in steering the operational units of the division. With over 25 years of experience in the insurance industry, Sharon brings a wealth of knowledge and expertise that is instrumental in managing critical functions such as compliance, claims, contracts, licensing, accounting, litigation, complaint handling, and auditing. Her comprehensive understanding of claims management and litigation management enables her to navigate complex regulatory environments while ensuring that the division adheres to industry standards and best practices.
At Crum & Forster, Sharon is currently leading several key projects aimed at enhancing operational efficiency and improving customer satisfaction. She is actively involved in the integration of advanced technology solutions within the claims and IT departments, streamlining processes to reduce turnaround times and enhance the overall claims experience for policyholders. Her strategic approach to contract negotiation and risk management has also been vital in expanding the division's portfolio, ensuring that the offerings remain competitive in a rapidly evolving market.
Sharon’s expertise in underwriting and operations management, combined with her strong relationships with brokers, positions her as a trusted leader within the Accident & Health sector. Her commitment to fostering a culture of excellence and accountability within her teams not only drives performance but also cultivates an environment where innovation can thrive. As she continues to lead Crum & Forster’s Accident & Health division, Sharon remains dedicated to delivering exceptional service and value to clients, reinforcing the company’s reputation as a leader in the industry.
