Carly Armstrong-Hann currently serves as the Branch Manager at Hertz, where she exemplifies a collaborative leadership style that drives operational excellence and fosters a high-performance culture. With a keen focus on branch operations, Carly oversees all facets of the business, including sales, customer service, fleet...
Carly Armstrong-Hann currently serves as the Branch Manager at Hertz, where she exemplifies a collaborative leadership style that drives operational excellence and fosters a high-performance culture. With a keen focus on branch operations, Carly oversees all facets of the business, including sales, customer service, fleet management, and employee development. Her strategic mindset enables her to develop and implement comprehensive plans that not only meet but consistently exceed revenue targets and market share goals.
Under Carly's guidance, the branch has seen significant sales growth, attributed to her innovative marketing strategies and robust customer relations management. She actively engages in proactive business development initiatives, ensuring that the branch remains competitive in a dynamic market. Carly's commitment to excellent customer service is evident in her hands-on approach to employee training and development, empowering her team to deliver exceptional experiences that enhance customer loyalty and satisfaction.
Carly's expertise in inventory management and loss prevention further strengthens the branch's operational efficiency, allowing her to maintain optimal fleet levels while minimizing costs. Her skills in trend analysis and visual merchandising also play a crucial role in aligning the branch's offerings with customer preferences, ensuring a seamless and engaging experience for all clients. With her exceptional time management and organizational skills, Carly continues to inspire her team, driving them to achieve and surpass company goals while cultivating a positive and collaborative work environment.
