Matthew Rajeski is a seasoned Business Development Manager at Kincaid Coach Lines, where he leverages his 28 years of extensive experience in management, finance, operations, and sales to drive strategic growth and operational excellence. In his current role, Matthew oversees a robust team of 250...
Matthew Rajeski is a seasoned Business Development Manager at Kincaid Coach Lines, where he leverages his 28 years of extensive experience in management, finance, operations, and sales to drive strategic growth and operational excellence. In his current role, Matthew oversees a robust team of 250 licensed agents, leading ten specialized teams of 25 customer advocates each within the health insurance sector, focusing on Medicare and ACA client-driven programs. His leadership is characterized by a commitment to developing and implementing systems that not only maximize employee performance but also enhance customer satisfaction through concierge-level service.
Matthew's expertise in relationship development and consultative sales has been instrumental in fostering a culture of excellence among his teams. He emphasizes the importance of adhering to key metrics that align with client requirements, ensuring that the services provided meet and exceed expectations. His ability to analyze data and conduct thorough business analysis allows him to identify growth opportunities and streamline processes, ultimately leading to increased sales and operational efficiency.
Key projects under Matthew’s direction include the implementation of innovative training programs designed to elevate the skills of customer advocates, enhancing their ability to engage with clients effectively. His strategic focus on new business development and negotiation has resulted in significant partnerships that bolster Kincaid Coach Lines' market position. With a proven track record of achieving results year after year, Matthew continues to thrive in creating a high-performance culture that drives success for both the company and its clients.
