Nelson Costa is a seasoned technology leader with over 13 years of experience in the information technology sector, currently serving as the Tech Lead and Head of IT Development at Sociedade Comercial C.Santos, Lda. In this pivotal role, he spearheads the implementation and development of...
Nelson Costa is a seasoned technology leader with over 13 years of experience in the information technology sector, currently serving as the Tech Lead and Head of IT Development at Sociedade Comercial C.Santos, Lda. In this pivotal role, he spearheads the implementation and development of innovative solutions that enhance operational efficiency and drive business growth. One of his key projects includes the successful rollout of the Bitrix24 Intranet, CRM, and Workflows, which has transformed the way the organization manages customer relationships and internal processes.
Nelson's expertise extends to the creation and implementation of customized CRMs tailored to automate various functions across the organization, including HR, customer management, stock management, and satisfaction surveys. By leveraging open-source tools, he has been able to deliver cost-effective solutions that not only streamline workflows but also enhance user engagement and satisfaction. His proficiency in automotive tools such as PlanetVO2 further exemplifies his ability to integrate advanced technology into everyday business operations, ensuring that the company remains competitive in a rapidly evolving market.
A proactive problem-solver, Nelson is committed to fostering a culture of innovation within his team. His strong communication skills and project management acumen enable him to effectively collaborate with cross-functional teams, ensuring that all projects align with the strategic goals of the organization. With a solid foundation in PHP, CSS, and database management using MariaDB, he combines technical prowess with a pragmatic approach to deliver solutions that add tangible value. Nelson Costa is not just a tech lead; he is a visionary who is dedicated to driving transformative change through technology at Sociedade Comercial C.Santos, Lda.
