Maria Rios-Andrade serves as a Sales Support Representative at Ferguson, where she plays a pivotal role in enhancing operational efficiency and customer satisfaction within the lighting and appliance division. With her extensive experience in employee relations and talent acquisition, Maria has developed a keen ability...
Maria Rios-Andrade serves as a Sales Support Representative at Ferguson, where she plays a pivotal role in enhancing operational efficiency and customer satisfaction within the lighting and appliance division. With her extensive experience in employee relations and talent acquisition, Maria has developed a keen ability to foster strong relationships with both internal teams and external partners. Her current responsibilities involve coordinating complex delivery and installation schedules, ensuring that builder purchase requests are met with precision and timeliness.
One of Maria's key projects includes streamlining the bid creation process, which has significantly reduced turnaround times and improved accuracy in order fulfillment. By leveraging her strong communication skills, she effectively liaises with builder superintendents and coordinators, ensuring that all parties are aligned and informed throughout the installation process. This proactive approach not only enhances customer satisfaction but also supports the overall mission of Ferguson to deliver quality products and services.
Maria's commitment to integrity and dedication is evident in her daily interactions and her focus on continuous self-growth. She is adept at managing multiple tasks simultaneously, utilizing her computer proficiency and data entry skills to maintain organized records and facilitate smooth operations. As a team player, Maria contributes to a collaborative work environment, where her expertise in team building and management fosters a culture of support and achievement. Her passion for process improvement and her unwavering commitment to delivering on promises make her an invaluable asset to Ferguson and a driving force behind the company’s success in the competitive lighting and appliance market.
