Roberta Casey currently serves as the Capability Owner for Commissions & Compensation, and Retirement Plans at RBC Wealth Management, where she plays a pivotal role in shaping the strategic direction of these critical business functions. With her extensive experience in both large and mid-sized corporations,...
Roberta Casey currently serves as the Capability Owner for Commissions & Compensation, and Retirement Plans at RBC Wealth Management, where she plays a pivotal role in shaping the strategic direction of these critical business functions. With her extensive experience in both large and mid-sized corporations, Roberta has honed her expertise in vendor management, resource management, and project portfolio management, enabling her to lead agile and iterative teams effectively. Her ability to bridge the gap between technical and business teams is a key asset, ensuring that the features of various applications not only meet customer needs but also drive maximum value creation.
In her current role, Roberta is responsible for overseeing the alignment of business operations, IT, and support teams, fostering a collaborative environment that enhances communication and efficiency. She is actively involved in several key projects aimed at improving processes related to commissions, compensation structures, and retirement plans, utilizing her strong operational and financial acumen to deliver impactful results. Her commitment to business process improvement and organizational change has led to the successful implementation of innovative solutions that streamline operations and enhance customer satisfaction.
Roberta's proficiency in tools like Power BI further enables her to analyze data effectively, providing insights that inform strategic decision-making. As a leader recognized for her change management skills, she is dedicated to cultivating a culture of continuous improvement within her teams, ensuring that RBC Wealth Management remains at the forefront of industry standards and client expectations. Through her visionary leadership and unwavering focus on customer value, Roberta Casey is making significant strides in transforming the capabilities of her organization.