As the Director of Business Operations at Lone Star Endoscopy Center LLC, Callie Fortner leverages her extensive management experience to drive operational excellence within the medical field. Since joining the organization in 2018 as an Insurance Verification Specialist, Callie has demonstrated a remarkable ability to...
As the Director of Business Operations at Lone Star Endoscopy Center LLC, Callie Fortner leverages her extensive management experience to drive operational excellence within the medical field. Since joining the organization in 2018 as an Insurance Verification Specialist, Callie has demonstrated a remarkable ability to adapt and grow, transitioning seamlessly into roles such as Procedure Scheduling and Registration at the Surgery Center Level. Her promotion to Business Office Manager in 2021 and subsequent elevation to Director of Business Operations reflect her deep understanding of the intricacies involved in healthcare administration.
In her current role, Callie is instrumental in fostering collaboration among various teams and departments, ensuring that communication flows smoothly both internally and externally. Her passion for the business aspects of healthcare shines through in her commitment to enhancing operational efficiency and patient satisfaction. She oversees key projects aimed at streamlining processes, improving patient care delivery, and optimizing resource allocation. Callie's expertise in medical scheduling, insurance verification, and human resources allows her to implement strategies that not only meet regulatory standards but also elevate the overall patient experience.
With a strong foundation in customer service and direct patient care, Callie is adept at navigating the complexities of the healthcare landscape. Her proficiency in tools like Microsoft Excel enhances her ability to analyze data and drive informed decision-making. As a connector among teams, Callie is dedicated to creating a cohesive work environment that empowers staff and ultimately leads to better outcomes for patients. Her strategic vision and hands-on approach make her a vital asset to Lone Star Endoscopy Center, where she continues to champion initiatives that align with the organization’s mission of providing exceptional care.