Tom Burke is a dynamic Client Director at Dell Technologies, where he leverages his extensive expertise in enterprise solutions to drive customer loyalty and enhance business relationships. With a proven track record of transforming underperforming teams into high-performance units, Tom excels in fostering an environment...
Tom Burke is a dynamic Client Director at Dell Technologies, where he leverages his extensive expertise in enterprise solutions to drive customer loyalty and enhance business relationships. With a proven track record of transforming underperforming teams into high-performance units, Tom excels in fostering an environment that inspires innovation and collaboration. His strategic approach to relationship building has enabled him to capture significant wallet share from Enterprise Preferred clients, ensuring long-term loyalty and satisfaction.
In his current role, Tom leads the products and solutions portfolio team, focusing on delivering tailored enterprise business solutions that meet the unique needs of large clients. His responsibilities include managing account teams and overseeing complex project implementations across the Central Area. By utilizing his skills in project management and customer experience, Tom consistently delivers exceptional results, positioning Dell Technologies as a trusted partner in the competitive landscape of technology solutions.
Tom's ability to engage and influence stakeholders is complemented by his adept negotiation skills, which have been instrumental in securing key contracts and driving sales operations. His commitment to customer support and relationship management not only enhances client satisfaction but also fosters a culture of excellence within his teams. As a fixer, Tom has been repeatedly promoted throughout his career at Dell, Xerox, and AT&T/NCR, a testament to his capability to turn challenges into opportunities for growth and success. Through his leadership, Tom Burke continues to set the standard for excellence in client engagement and enterprise solution delivery at Dell Technologies.
