Maria Del Mar Losada serves as the Associate Director of Student Accounts at the School of Visual Arts (SVA), where she leverages over eight years of experience in higher education administration to enhance operational efficiency and student satisfaction. In her current role, Maria has been...
Maria Del Mar Losada serves as the Associate Director of Student Accounts at the School of Visual Arts (SVA), where she leverages over eight years of experience in higher education administration to enhance operational efficiency and student satisfaction. In her current role, Maria has been instrumental in the successful launch of a new payment gateway system, a transformative project that not only resulted in significant cost savings of $1.7 million but also halved cash processing time and automated the billing process. This initiative reflects her commitment to utilizing data-driven strategies to optimize financial operations within the institution.
Maria’s expertise extends beyond system implementations; she is adept at analyzing student account data to inform operational recommendations for senior leadership. By employing her strong analytical skills and quantitative research capabilities, she ensures that SVA remains compliant with regulatory standards while also enhancing the overall student experience. Her ability to communicate complex data insights in an accessible manner fosters collaboration across departments, enabling informed decision-making that aligns with the institution's strategic goals.
In addition to her technical skills, Maria is a natural leader with exceptional interpersonal skills, allowing her to effectively advocate for student needs and navigate the complexities of higher education finance. Her Executive Master's in Public Administration from Columbia University further complements her role, equipping her with a robust understanding of public policy and administration that she applies to her work at SVA. Fluent in multiple languages, Maria also brings a global perspective to her role, enriching the diverse community at SVA and advocating for inclusive practices in student accounts management.
