Jeffery Maag serves as the Director of Technical Service at Struers ApS, where he plays a pivotal role in advancing the company’s mission to deliver unparalleled materialographic solutions. With a strong focus on new business development and customer service, Jeffery is instrumental in identifying and...
Jeffery Maag serves as the Director of Technical Service at Struers ApS, where he plays a pivotal role in advancing the company’s mission to deliver unparalleled materialographic solutions. With a strong focus on new business development and customer service, Jeffery is instrumental in identifying and nurturing relationships with key stakeholders, particularly in the Northeastern US and Southern Ohio regions. His expertise in engineering and product development allows him to lead innovative projects that enhance Struers' offerings in equipment and consumables for material preparation and analysis.
Under Jeffery's leadership, the Technical Service team has successfully implemented continuous improvement initiatives that streamline processes and enhance customer satisfaction. His hands-on approach to management ensures that field service engineers (FSEs) are well-equipped to address the diverse needs of clients, from the automotive sector to various manufacturing industries. Jeffery’s commitment to excellence is reflected in his ability to negotiate contracts that align with Struers' strategic goals while fostering long-term partnerships.
Key projects led by Jeffery include the development of advanced training programs for FSEs, aimed at elevating technical expertise and service delivery standards. By leveraging his extensive knowledge of materialographic equipment solutions, he has positioned Struers as the go-to supplier for high-caliber solutions globally. As the industry continues to evolve, Jeffery remains dedicated to driving innovation and ensuring that Struers stays at the forefront of materialographic technology, ultimately contributing to the success of its clients across various sectors.
