As the Director of Business Development at Cayenta, Stephen Burrowes leverages over three decades of experience in the utility sector across North America and the Caribbean to drive transformative solutions for his clients. His extensive background in consulting and project management uniquely positions him to...
As the Director of Business Development at Cayenta, Stephen Burrowes leverages over three decades of experience in the utility sector across North America and the Caribbean to drive transformative solutions for his clients. His extensive background in consulting and project management uniquely positions him to understand the intricate needs of utilities, enabling him to effectively guide them in identifying their IT system requirements and selecting optimal products. At Cayenta, Stephen is at the forefront of sales activities, focusing on both prospective clients and the ongoing support of existing utility partners. His role is pivotal in promoting Cayenta's comprehensive Enterprise Resource Planning (ERP) and Customer Information System (CIS) solutions, which empower utilities to streamline operations, enhance customer engagement, and achieve operational excellence.
Stephen's expertise in program management and process improvement is instrumental in helping utilities navigate the complexities of digital transformation. He is adept at facilitating change management initiatives that not only improve business processes but also foster a culture of continuous improvement within organizations. His leadership skills are complemented by a strong foundation in ITIL and CRM, allowing him to deliver tailored training and support that align with the specific needs of each utility. As he works closely with clients to implement innovative solutions, Stephen remains committed to ensuring that they maximize the value of their investments in technology, ultimately leading to enhanced service delivery and customer satisfaction. Through his strategic vision and dedication, Stephen Burrowes continues to make a significant impact in the utility industry, driving progress and innovation at Cayenta.
