Sasha Maldonado serves as the Director of Student Services at Barry University, where she brings over 19 years of dedicated experience in higher education, with a strong focus on enhancing student academic support services. In her current role, Sasha leads a dynamic team of 10...
Sasha Maldonado serves as the Director of Student Services at Barry University, where she brings over 19 years of dedicated experience in higher education, with a strong focus on enhancing student academic support services. In her current role, Sasha leads a dynamic team of 10 professionals at both the International and Student Services Centers. Her responsibilities encompass a wide array of critical functions, including Financial Aid, Student Accounts, Registration, and comprehensive retention strategies for both graduate and undergraduate students.
One of Sasha's key projects has been the successful collaboration with Florida International University (FIU) academic coaches, aimed at improving course retention rates within the online MBA program. This initiative not only demonstrates her commitment to student success but also highlights her expertise in academic advising and coaching. Additionally, Sasha has made significant strides in managing immigration compliance, overseeing the processing of I-20 and J-1 visas, which is crucial for maintaining the university's diverse student population.
Under her leadership, the Student Services team has achieved a remarkable 13.5% reduction in late payment fees over the last fiscal year, showcasing her proactive management approach and keen understanding of financial processes. Sasha’s skills in cultural diversity, interpersonal communication, and time management have been instrumental in fostering an inclusive environment that supports students from various backgrounds. Her dedication to diversity and inclusion not only enhances the student experience but also aligns with Barry University's mission to empower students to thrive in a global society. Through her strategic initiatives and unwavering commitment, Sasha Maldonado continues to make a significant impact on the academic landscape at Barry University.