Christopher Lafferty
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Christopher Lafferty

Linkedin Profile
VP, Product & Customer Experience at CallTrackingMetrics | Washington DC-Baltimore Area
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About Christopher Lafferty

  • As the Executive Vice President & General Manager at Alert Communications, Christopher Lafferty plays a pivotal role in steering the company’s strategic direction within the legal services sector. With full P&L accountability for a $30 million annual revenue business, Christopher leverages his extensive expertise in...
    As the Executive Vice President & General Manager at Alert Communications, Christopher Lafferty plays a pivotal role in steering the company’s strategic direction within the legal services sector. With full P&L accountability for a $30 million annual revenue business, Christopher leverages his extensive expertise in product management and business strategy to drive growth and operational excellence. His leadership is instrumental in managing a diverse global team of over 300 professionals across sales, product development, operations, customer service, and corporate functions, ensuring that every aspect of the organization aligns with its overarching goals. Christopher's passion for innovation in legal technology is reflected in his key projects, which focus on enhancing the efficiency of legal call intake and retainer services for law firms. By implementing cutting-edge Software as a Service (SaaS) solutions, he has successfully streamlined processes, improved client engagement, and maximized revenue opportunities for law firms. His deep understanding of legal research and training methodologies enables him to develop tailored solutions that meet the unique needs of legal professionals. In addition to his operational responsibilities, Christopher is actively involved in mergers and acquisitions, identifying strategic opportunities that bolster the company’s market position. His commitment to fostering a culture of continuous improvement and professional development within his teams has resulted in high employee engagement and retention rates. With a robust track record in scaling teams and managing diversified product portfolios, Christopher Lafferty is not only a leader but also a visionary in the legal technology landscape, dedicated to driving transformative change in the industry.
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  • Christopher Lafferty Work

    • VP, Product & Customer Experience at CallTrackingMetrics in January 2025 to Present
    • Executive Vice President & General Manager at Alert Communications - Legal Call, Intake and Retainer Services for Law Firms in September 2023 to December 2024
    • General Manager & Head of Product, CARET Legal (formerly Zola Suite) at CARET in November 2022 to September 2023
  • Christopher Lafferty Education

    • University of Delaware - Lerner College of Business and Economics, Honors Bachelor of Science
    • American University Washington College of Law, JD, January 2003 to January 2006
    • University of Delaware - Lerner College of Business and Economics, Bachelor of Arts (B.A.)
  • Christopher Lafferty Skills

    • Go-to-Market StrategyAgile MethodologiesSales Management
      Big DataMergers & AcquisitionsLegal WritingCorporate LawLegal ResearchTrainingStrategic PlanningMergersLeadershipProduct ManagementManagementProgram DevelopmentProgram ManagementBusiness StrategyBusiness PlanningProduct Lifecycle ManagementP&L ManagementExecutive ManagementTeam LeadershipStrategySoftware as a Service (SaaS)Product DevelopmentProduct MarketingProduct LaunchProduct StrategyPricing StrategyCritical ThinkingBusiness AnalysisBusiness Intelligence (BI)Data AnalysisStart-ups

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  • About Christopher Lafferty's Current Company

  • Frequently Asked Questions about Christopher Lafferty

    • What is Christopher Lafferty email address?
      Email Christopher Lafferty at c***y@gmail.com and c***y@alertcommunications.com. This email is the most updated Christopher Lafferty's email found in 2025.
    • How to contact Christopher Lafferty?
      To contact Christopher Lafferty send an email to c***y@gmail.com or c***y@alertcommunications.com. (updated on May 06, 2024)
    • What company does Christopher Lafferty work for?
      Christopher Lafferty works for CallTrackingMetrics
    • What is Christopher Lafferty's role at CallTrackingMetrics?
      Christopher Lafferty is VP, Product & Customer Experience
    • What is Christopher Lafferty's Phone Number?
      Christopher Lafferty's phone (206) ***-*414
    • What industry does Christopher Lafferty work in?
      Christopher Lafferty works in the Information Technology & Services industry.

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